During normal service, it takes between 1-3 working days to dispatch your jewellery. If you require your jewellery urgently, please select 'Urgent 24-Hour Dispatch' £25. This service prioritises preparation of your order over all others. Depending on the time of your order (pre or post midday) we will make the item the same day or the next morning. This excludes shipping fees.
We offer two options for UK and Northern Ireland Shipping: 48 Hour Tracked by Royal Mail for £4 (no signature required) or 24 Hour Special Next Day Delivery by Royal Mail for £10 (no signature required). This service is actioned once a custom item is finished.
For EU & Worldwide Shipping we offer an International Tracked (no signature required) by Royal Mail for £12. For Europe, delivery is within 5-7 working days. For the rest of the world, delivery is within 10-12 working days.
Exchanges and Returns: Items that have not been personalised may be returned for an exchange or refund within 14 days.